Returns & Exchanges

At Anker, we stand behind the quality of our electronics and offer a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, we will facilitate a return or exchange to ensure your power and connectivity needs are met.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all cables, chargers, and manuals that were included in the initial shipment.

• 3.
  Ship the Product

  Affix the provided shipping label or use a traceable carrier to send your package to our designated fulfillment center for inspection.

• 4.
  Receive Refund or Exchange

  Once our technicians verify the item's condition, we will process your full refund to the original payment method or ship out your replacement device within 7 business days.